Which One of the Following Examples Is Most Likely to Be

question 27

Multiple Choice

Which one of the following examples is most likely to be the result of one or more students being trained in peer mediation?

• A)At the request of his teacher, Saul makes a check mark on an index card every time Robert speaks out in class without permission.At the end of each hour, Saul tells Robert how many check marks he has made.
• B)Melinda and Forrest work together on their math homework, thinking carefully about how to do each problem and then taking it one step at a time.
• C)When he sees two of his classmates arguing at lunch, Abbott joins them and encourages each of them to view the conflict from the other's perspective.
• D)LaVonda and Sally take turns reading excerpts from their textbook; they occasionally stop to reflect on how the new information relates to what they have previously learned.

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Definitions:

Team Norms

are the informal guidelines and shared expectations that govern the behavior of team members in order to facilitate smooth team operations and cooperation.

Norming

A stage in team development where members resolve conflicts, appreciate colleagues’ strengths, and establish strong group cohesion and identity.

Decoding

The process of interpreting and understanding communication signals or messages.

Internal Communication

The exchange of information and messages within an organization among its members or employees.