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As Kodak addresses the digital revolution taking over the photographic industry, it wants customers to see it as a leader in digital photography. Thus, it is moving away from the production of film roll cameras. This would be an example of which of the following value creation steps?
LivingSocial
An online marketplace that allows users to buy and share things to do in their city, offering discounted gift certificates usable at local or national companies.
Website
A set of related web pages located under a single domain name, typically produced by a single individual or organization.
Customer Ratings
Evaluative feedback given by customers regarding their satisfaction or dissatisfaction with a product or service.
Reviews Website
An online platform where users can post reviews and opinions about products, services, or companies, often used by consumers for research before making purchasing decisions.
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