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MrMaleska Has High Expectations for His Students' Classroom Performance

question 74

Multiple Choice

Mr.Maleska has high expectations for his students' classroom performance.With this fact in mind, we would expect him to:

Formulate effective ways to present bad news to maintain good relationships.
Differentiate between negative phrases and neutral or positive communication strategies.
Understand the importance of closing statements in negative news messages.
Assess the impact of medium choice on the delivery of bad news.

Definitions:

Book Value

The net value of a company's assets expressed on its balance sheet, equal to its total assets minus liabilities, preferred stock, and intangible assets.

Retained Earnings

The portion of net income that is retained by a company rather than distributed to its shareholders as dividends.

Capital Stock

The original amount the owners paid into the company plus any additional paid-in capital to purchase stock in the company.

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