Observing Yourself on a Videotape Is Most Likely to Increase

question 20

Multiple Choice

Observing yourself on a videotape is most likely to increase your tendency to attribute your behavior to

• A)social norms.
• B)role-playing.
• C)personality traits.
• D)ingroup bias.

Identify strategies for addressing cost concerns in sales presentations.

Understand the use of problem-solution sales presentation methods in customized selling situations.

Understand the importance of trust and mutual goals in sales relationships.

Recognize high-performing salespeople as strategic problem solvers.

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