Which One of the Following Is a Characteristic That Conflict

question 6

Multiple Choice

Which one of the following is a characteristic that conflict expert Deutsch (1993) advises negotiators to exhibit?

• A)fairness
• B)firmness
• C)friendliness
• D)sympathy

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Definitions:

Acknowledging Anger

Recognizing and validating someone's feeling of anger as a legitimate emotion.

Venting

The act of releasing strong emotions or frustrations through talking or expressive behavior.

Verbal Aggression

The use of words to cause harm, intimidate, or exert control over others.

Violent Communication

A way of communicating that harms others through words, often involving threats, insults, or aggressive language.