Once a Customer Agrees to Buy a New Car Because

question 7

Multiple Choice

Once a customer agrees to buy a new car because of its bargain price and begins completing the sales forms,the salesperson removes the price advantage by charging for options or by checking with a boss who disallows the deal because "we'd be losing money." This tactic for getting people to agree to something is known as the

• A)illusion of control.
• B)lowball technique.
• C)overconfidence phenomenon.
• D)sleeper effect.

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Definitions:

Negativity

A tendency to focus on the undesirable aspects of a situation or to expect the worst outcome.

Low Morale

A state of diminished spirit and enthusiasm among individuals within a group or organization.

Productivity

The efficiency at which an individual or organization can produce goods or deliver services relative to the input used.

Positive Energy

A force or vibe that is optimistic, encouraging, and uplifting, often contributing to a positive atmosphere or mood.