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________ Refers to Educating the Customer's Employees to Use the Vendor's

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________ refers to educating the customer's employees to use the vendor's equipment properly and efficiently.


Definitions:

HR Plans

Strategic outlines developed by the human resources department of an organization to manage and support its workforce in alignment with its overall goals.

Outsourcing

The business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company's own employees and staff.

Incremental Change

Gradual adjustments or improvements made over time to processes, strategies, or products, rather than major transformations or innovations.

Annual Operating Expenses

The total costs associated with running a business, organization, or project within a given fiscal year, excluding the cost of goods sold.

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