Which of the Following Is NOT True of Evaluating the Success

question 43

Multiple Choice

Which of the following is NOT true of evaluating the success of a change?

• A)Measures can be used to compare how well the organization is performing after the change with how well it was performing before the change
• B)Measures could include market share
• C)Benchmarking could be used as a measure of success
• D)The success depends on whether the change is from the top down or the bottom up
• E)Measures could include profits

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Definitions:

Managing Resistance

The process of addressing and mitigating opposition or reluctance from individuals or groups within an organization towards change initiatives.

Participation

Involvement of individuals or groups in decision-making processes within an organization to improve commitment and outcomes.

Ownership

The state or right of possessing something, which can be anything from physical objects to intellectual property or businesses.

Needs Analysis

A systemic process of identifying and evaluating needs as a basis for planning interventions to address gaps between current conditions and desired conditions.