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In order to attract new customers, McDonald's decided to add breakfast to its menu.This was an attempt to improve the organization's:
Coaching
is a process of guiding an individual or team to reach goals and improve performance through specific techniques and supportive feedback.
Attending Skills
Essential communication skills, such as eye contact, body language, and active listening, that show a person is fully engaged and present with the speaker.
Nonverbal Behaviors
Communication without words, including gestures, body language, facial expressions, and other forms of physical behavior that convey messages.
Expressive Skills
The ability to effectively convey thoughts, feelings, and concepts through various forms of communication, such as speech, writing, or art.
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