Keys to Good Communication Include All of the Following, EXCEPT

question 149

Multiple Choice

Keys to good communication include all of the following, EXCEPT:

• A) listening.
• B) openness.
• C) feedback.
• D) self-disclosure.

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Definitions:

Managing Costs

The process of planning, monitoring, and controlling the expenses associated with business operations to maximize profitability.

Major Improvements

Significant upgrades or enhancements made to processes, systems, or assets to increase efficiency, performance, or value.

EDI

Electronic Data Interchange, a system that allows the exchange of business documents and data across different companies electronically.

B2C

Business-to-Consumer, a commercial transaction model where businesses sell products or services directly to the end-users or consumers.