A Principal Factor Contributing to the Loss of the Space

question 7

Multiple Choice

A principal factor contributing to the loss of the space shuttle Challenger was that

• A) its payload was too heavy.
• B) there were no experienced astronauts on board.
• C) the weather in Florida was unusually cold.
• D) it was hit by lightning.
• E) NASA was experimenting with a new type of fuel.

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Definitions:

Tolerance Range

The boundaries a manager sets in determining the acceptable quality of a product.

Dispatching

The process of sending off goods or services to their intended destinations or assigning tasks to individuals.

Taxi Company

A business entity that provides transportation services to passengers via vehicles, such as cars or vans, often on a metered fare basis.

Total Quality Management

A management approach focused on continuous improvement of processes, products, and services to enhance customer satisfaction.