The Tendency to Select Employee Ratings in the Middle of a Rating

question 62

Multiple Choice

The tendency to select employee ratings in the middle of a rating scale is called

• A) leniency bias.
• B) rating tendency.
• C) central tendency.
• D) similarity bias.

---

Definitions:

Vocal Cues

Characteristics of speech, such as tone, pitch, and speed, that provide information beyond the content of the words spoken.

Paralanguage

The nonverbal elements of communication used to convey emotion and modify meaning, such as tone of voice, loudness, and tempo.

Slowly

With low speed; not quickly or rapidly.

Uncertainty

The state of being unsure or having doubts.