Anne Had a Conflict with Zarifa, a Customer, Because of Differences

question 30

Multiple Choice

Anne had a conflict with Zarifa, a customer, because of differences in their religious values and beliefs. Identify the type of conflict in this situation.

• A) Intrapersonal conflict
• B) Interpersonal conflict
• C) Structural conflict
• D) Strategic conflict

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Definitions:

Posting Reference

An alphanumeric code or number used to identify the original journal entry in the ledger, facilitating the tracking of transactions and their origins in accounting records.

Posting Process

The procedure of transferring journal entry details into the ledger to update account balances.

Journal

An accounting record where all transactions are initially recorded in chronological order before being posted to ledger accounts.

Ledger

A comprehensive collection of a company's financial accounts, recording all transactions and financial activities over time.