Which of the Following Is the Most Effective Way to End

question 19

Multiple Choice

Which of the following is the most effective way to end constant whining and complaining by an employee with a problem behavior?

• A) Asking the employee to suggest solutions
• B) Scheduling a follow-up meeting about the problem
• C) Describing appropriate and inappropriate ways to express emotions
• D) Reassuring the employee that these signs of emotion are neither good nor bad

---

Definitions:

Social Readjustment Rating Scale

A scale that measures stress levels based on life events and changes, helping to predict risk for stress-related health problems.

Coping Mechanism

Strategies or techniques that individuals use to manage stress, adversity, or trauma.

Aggression

Behavior intended to harm or intimidate another individual, whether through physical force, verbal assault, or psychological manipulation.

Displacement

A defense mechanism where the mind substitutes either a new aim or a new object for goals felt in their original form to be dangerous or unacceptable.