Craig Is the Manager of a Company That Is Opening

question 102

Multiple Choice

Craig is the manager of a company that is opening a new branch of operations in another country. In a meeting set up to inform his employees of this news, he focuses on how this move is going to make the company more profitable but fails to address the employees' fears for job security. In this case, Craig has communicated ineffectively because he has

• A) ignored his receivers' viewpoint.
• B) encoded his message.
• C) not eliminated feedback.
• D) failed to eliminate noise.

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Definitions:

Input Devices

Hardware components used to enter data and instructions into a computer system, such as keyboards, mice, and scanners.