To Avoid Misinterpreting the Words and Behavior of Others, a Supervisor

question 96

Multiple Choice

To avoid misinterpreting the words and behavior of others, a supervisor must

• A) speak in a loud tone of voice.
• B) be familiar with the communication styles of the various cultures of people with whom he or she works.
• C) not supplement his words with gestures as this is considered to be offensive in many cultures.
• D) use his or her industry's technical jargon instead of relying on simple words.

Understand principles of care for patients with sensory impairments, including visual and auditory impairments.

Identify and manage potential complications associated with neurological and sensory conditions.

Implement appropriate interventions for managing agitation in patients with cognitive disorders.

Recognize the impact of medications on sensory functions, including taste and hearing.

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Definitions:

Reward

represents a benefit or compensation offered to an individual or group as recognition for their effort, achievement, or behavior.

Positive Reinforcement

A method of encouraging desired behavior by offering rewards or positive outcomes when that behavior is exhibited.

Primary Reinforcer

refers to stimuli that satisfy basic survival needs and hence are naturally reinforcing, such as food, water, and warmth.

Variable Reinforcement

A reinforcement strategy in which rewards are given out at unpredictable intervals or after an unpredictable number of responses, enhancing the persistence of the behavior.