Which of the Following Is Most Likely to Be the First

question 82

Multiple Choice

Which of the following is most likely to be the first step that the members of an employee involvement team should take?

• A) They should select the problems to focus on the first step.
• B) They should identify quality problems related to the employees' areas of responsibility.
• C) They should analyze the problem to identify the causes of poor quality.
• D) They should identify possible solutions and select one to recommend to management.

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Definitions:

Mediating Agent

An entity or factor that intervenes or facilitates a process or interaction between other entities or phenomena.

Biological Impulses

Innate and instinctual drives that determine behavior, such as hunger, thirst, and the need for sleep.

Preconscious

A term in psychoanalytic theory referring to the part of the mind that contains thoughts, memories, and feelings that are not currently in conscious awareness but can be accessed.

Unconscious

The segment of the mind beyond the conscious mind's reach, yet it influences behavior and feelings.