In a Crisis, a Supervisor Should

question 90

Multiple Choice

In a crisis, a supervisor should

• A) inform his or her boss before taking any action.
• B) weigh each employee's qualifications and select the best employee.
• C) quickly select the course of action that seems best.
• D) list all the possible responses.

---

Definitions:

External Attribution

The process of assigning the cause of one's own or others' behaviors to external factors or circumstances beyond the individual's control.

Illusory Correlation

The phenomenon of perceiving a relationship between variables (typically people, events, or behaviors) even when no such relationship exists.

False Uniqueness Effect

Refers to an individual's tendency to underestimate the commonality of one's abilities and one's desirable or successful behaviors.

Self-Fulfilling Prophecy

A prediction that ensures, by the behavior it generates, that it will come true.