When Monitoring Performance, Supervisors Should Focus on How Actual Performance

question 8

Multiple Choice

When monitoring performance, supervisors should focus on how actual performance compares with the standards they have set. Two concepts useful for maintaining this focus are

• A) Gantt charts and operational planning.
• B) variance and the exception principle.
• C) standards and performance reports.
• D) feedback control and the parity principle.

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Definitions:

Multiple Listing Service

A comprehensive database of available real estate listings provided by real estate brokers participating in a cooperative agreement.

Mortgage Rate

The interest rate applied to a mortgage loan, determining the cost of borrowing for the acquisition of a property.

Special Mortgage Rate

A mortgage interest rate that is offered by lenders under certain conditions that is typically lower than the standard rate available to most borrowers.

Demographic Characteristics

Attributes of populations, such as age, race, gender, income, and education level, used for statistical analyses and marketing strategies.