The Information Gained from the Control Process Is Beneficial Only

question 80

Multiple Choice

The information gained from the control process is beneficial only if supervisors

• A) develop work standards that are not challenging and specific.
• B) use it as the basis for reinforcing or changing behavior.
• C) use it to monitor performance before establishing standards.
• D) uncover problems as soon as customers and management discover them.

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Definitions:

James II

King of England, Scotland, and Ireland from 1685 to 1688, whose reign ended with the Glorious Revolution due to his Catholic faith.

New England

A region in the northeastern United States comprising six states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

James II

was the King of England, Ireland, and Scotland from 1685 to 1688, whose reign ended with the Glorious Revolution due to his attempts to reinstitute Catholic dominance in England.

William and Mary

The joint sovereigns of England, Scotland, and Ireland from 1689 to 1702, whose accession, known as the Glorious Revolution, marked the transition towards parliamentary democracy.