Ray, a Manager at Senzel Inc

question 94

Multiple Choice

Ray, a manager at Senzel Inc., wants to implement a new software in the company's processes. This software will help him monitor the productivity of his employees more effectively. However, before implementing the change, he discusses it with lower-level managers to understand the effect it will have on the internal environment of the company. Ray is primarily utilizing ________ skills in this scenario.

• A) developing
• B) consulting
• C) recognizing
• D) empowering

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Definitions:

Token Economy

is a behavior modification system that uses tokens as rewards for performing desired behaviors which can later be exchanged for various reinforcers.

Food

Any nutritious substance that people or animals eat or drink in order to maintain life and growth.

Special Privileges

Exceptional rights, advantages, or immunities granted to individuals or groups, often beyond what is common.

Deviance

Occurs when someone departs from a norm and evokes a negative reaction from others.