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________Involves Two- Way, Personal Communication Between Salespeople and Individual Customers-Whether

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________involves two- way, personal communication between salespeople and individual customers-whether face to face, by telephone, through video or web conferences, or by other means.


Definitions:

Solutions

Methods or processes designed to solve problems or address specific needs.

Organizational Culture

The shared beliefs, values, norms, and practices that shape the social and psychological environment of a business or organization.

Workplace Accidents

Unforeseen events in the work environment that result in injury, harm, or damage to employees or property.

Employee Psychographics

The study of employees' values, attitudes, interests, and lifestyles to improve workplace environment and dynamics.

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