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Jim Peters has just completed a sales call. While the event is still fresh in his mind, Jim should create a work plan to guide his actions in future contacts with that customer.
Maturation
The process of becoming mature, involving growth and development to reach a stable or more advanced state.
Thymus
An immune system gland located in the chest that produces T-cells for the adaptive immune system before birth and during childhood.
Lymphocytes
White blood cells that are fundamental in the immune system to fight infection and disease.
Peyer's Patches
Specialized lymphoid nodules in the ileum of the small intestine that play a role in the immune response by monitoring intestinal bacteria populations and preventing the growth of pathogenic bacteria in the intestines.
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