Many Service Providers Are Seeking Out Self- Service Technologies Such

question 73

Multiple Choice

Many service providers are seeking out self- service technologies such as information kiosks and automatic dispensing machines to reduce reliance on face- to- face encounters and extend the normal hours when services are delivered. These service providers are trying to address the service problem of:

• A) intangibility.
• B) inseparability.
• C) variability.
• D) perishability.
• E) autonomy.

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Definitions:

Biweekly Salaries

Payments made to employees every two weeks, totaling 26 pay periods in a year.

Fiscal Period

A specific time frame used for financial reporting and budgeting, often synonymous with a fiscal year, but can refer to any defined accounting period.

Adjusting Entry

An entry made in the accounting journals at the end of an accounting period to allocate income and expenditure to the appropriate period.

Vertical Analysis

A financial analysis method that expresses each item in a financial statement as a percentage of a base figure, facilitating comparisons.