All of the Following Are Factors When Determining the Maintenance

question 10

Multiple Choice

All of the following are factors when determining the maintenance interval except one. Which one is the exception?

• A)Number of teeth or implants
• B)Patient cooperation
• C)Oral hygiene compliance
• D)Previous history of periodontal disease
• E)Type of health insurance the patient has

---

Definitions:

Goodwill

The value of a business beyond its tangible assets, including its reputation and patronage. Also, a favorable condition and overall atmosphere of trust that can be fostered between parties conducting business.

Negative Message

Communication that conveys a refusal, rejection, or other unfavorable information, often requiring careful wording to maintain goodwill.

Apologies

Expressions of regret for past actions or statements, often used to mend relationships or acknowledge mistakes.

Maintain Goodwill

The ongoing effort to foster positive relationships and perceptions among stakeholders, customers, or within a community.