When Shoppers Boycotted Target Because the Chain Had a Policy

question 25

Multiple Choice

When shoppers boycotted Target because the chain had a policy of not allowing solicitors, including the Salvation Army, to collect money outside their doors, Target responded by ________.

• A)donating $9 million to the Salvation Army
• B)launching an advertising campaign claiming that the company supported a variety of charities and did not include the Salvation Army
• C)creating a department in its stores for inexpensive used goods
• D)allowing solicitors, including the indigent homeless, to solicit money just inside the front entrances to their stores

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Definitions:

Switching Costs

Expenses that a consumer or company incurs as a result of changing from one product, service, supplier, or system to another.

Supplier Power

The level of control and influence that suppliers have over the price and availability of their products or services in the market.

Non-Critical Inputs

Components or materials that are not essential to the core function or operation of a product or process.

Homogenous Inputs

Inputs or resources that are identical in quality and nature, making them interchangeable in production processes.