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Describe the difference between unethical behavior and amoral behavior.
Quality Costs
Expenses related to ensuring products or services meet company and customer quality standards, including prevention, appraisal, and failure costs.
Appraisal Costs
Costs that are incurred to identify defective products before the products are shipped to customers.
Quality Costs
Expenses associated with preventing, detecting, and correcting defective work, including costs of inspections, tests, and warranties.
Prevention
Measures or actions taken to reduce the risk of errors, defects, or damages in a production process or operation.
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