Which of the Following Tools Is NOT Used to Retain

question 67

Multiple Choice

Which of the following tools is NOT used to retain customers in order to stimulate future sales of similar or supplementary products?

• A)heavy public advertising
• B)IT
• C)marketing communications
• D)customer service

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Definitions:

Cancellation

The act of calling off or terminating a previously scheduled event, service, or agreement.

Commuter Students

Students who live off-campus and travel to their educational institution for classes, often facing unique challenges such as managing travel time and balancing school with work or family commitments.

Graduate

A person who has successfully completed a course of study at a college, university, or other educational institution.

Financial Resources

Monetary assets available for use, such as cash, credit, or investments, that are essential for personal or business operations.