Examlex
Two events A and B are independent if P(A and B)= 0.
Ombudsperson
An independent, impartial individual appointed to receive and investigate complaints from individuals or groups, offering a resolution or mediation.
Arbitration
A neutral third party issues a binding decision to resolve a dispute.
Active Listening
The practice of paying full attention, understanding, responding, and remembering what is being said in a conversation.
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