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Service Sensitivity Analysis Is a Form of Cost-Revenue Analysis

question 17

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Service sensitivity analysis is a form of cost-revenue analysis.


Definitions:

Utility

A measure of the satisfaction, usefulness, or value that a consumer receives from consuming a product or service.

Subjective Benefit

The personal value or advantage gained by an individual from a product or service, which varies from person to person.

Course of Action

A plan or strategy intended to accomplish a specific goal or resolve a problem.

Opportunity Cost

The act of abandoning potential benefits available in other choices upon selecting a specific alternative.

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