A Theory X Manager Would Strive to Make the Work

question 6

Multiple Choice

A Theory X manager would strive to make the work place

• A) as different as possible each day.
• B) a place where each individual can reach his or her own self-motivated potential.
• C) as responsive as possible to the creative ideas generated by the employees.
• D) as foolproof and closely supervised as possible.

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Definitions:

Customer Service

The assistance and support provided by a company to the people who use or buy its products or services.

Relationship Management

The strategy of maintaining a positive and productive relationship with business partners, clients, or customers, often through proactive communication and problem-solving.

Customer Satisfaction

A measure of how products or services supplied by a company meet or surpass customer expectation.

Customer Service

A support provided by companies to their customers, dealing with inquiries, complaints, or orders, aiming to enhance customer satisfaction and loyalty.