Which Statements Indicate That a Patient Understands the Unit Norms

question 6

Multiple Choice

Which statements indicate that a patient understands the unit norms? (Select all that apply.)

• A) "I need quiet time after art therapy today."
• B) "I will not yell during the community meeting."
• C) "I realize that I need help with my problems."
• D) "I will show up on time to take my medication."
• E) "I will talk to staff if I get angry instead of punching somebody."

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Definitions:

Internal Marketing

Refers to a company's efforts to train, motivate, and equip its employees to serve its customers better.

Product Management

The organizational function responsible for the strategy, roadmap, and feature definition of a product or product line throughout its lifecycle.

Inseparability

A characteristic of services indicating that they are produced and consumed simultaneously, and cannot be separated from their providers.

Intangibility

A characteristic of services that means they cannot be seen, touched, tasted, or easily quantified before they are purchased.