The Conditions That Make It Possible for Firms to Gain

question 3

Multiple Choice

The conditions that make it possible for firms to gain a competitive advantage through implementation of the integrated cost leadership/differentiation strategy include all of the following EXCEPT:

• A) flexible manufacturing.
• B) total quality management systems.
• C) information networks across firms.
• D) downsizing of the organization.

Comprehend the importance of rewarding behavior appropriately in a work setting.

Appreciate the need for reinforcement to follow a specific plan or schedule for effectiveness.

Grasp the concept of empowerment and its relation to self-efficacy and operant conditioning in management.

Understand the role of oral reprimands in correcting specific behaviors.

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Definitions:

Product

One of the four main elements of the marketing mix, it is a bundle of tangible and intangible attributes, including packaging, color, and brand, plus the services and even the reputation of the seller.

Strategic Question

A carefully formulated question designed to gather essential information, guide decision-making, or provoke deeper thinking related to strategic goals.

SPIN Approach

A consultative sales technique that stands for Situation, Problem, Implication, Need-payoff, focusing on asking questions to understand customer needs and offering solutions.

Questions

Questions are inquiries or prompts designed to elicit information, encourage thought, or provoke discussion.