Oral Communication Channels in the Field of Technical Communication Include

question 4

Multiple Choice

Oral communication channels in the field of technical communication include

• A)a corporate Web site.
• B)training sessions.
• C)online help screens.
• D)blogs.
• E)instant messaging.

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Definitions:

Environmental Uncertainty

The degree of unpredictability in an organization's external environment that affects its decision-making and performance strategies.

Cause-and-Effect Relationships

The principle that everything has a cause that produces an effect, typically used to understand and predict phenomena in various fields.

Uncertainty

The state of having limited knowledge where it is impossible to exactly describe the existing state, a future outcome, or more than one possible outcome.

Interest Groups

Parties or organizations other than direct competitors that have some vested interest in how an organization is managed.