Technical Communication Uses Two Main Types of Communication Channels

question 11

Multiple Choice

Technical communication uses two main types of communication channels. Sometimes the channels can overlap. Which type of channel(s) would be best suited for initially informing an employee of a forthcoming layoff?

• A)written
• B)oral
• C)either A or B
• D)both A and B

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Definitions:

Stress Relief

Activities or practices that reduce tension and anxiety, promoting emotional and physical well-being.

Acceptance

The acknowledgment and embracing of reality without attempting to change it, often applied to self, others, or circumstances.

Responsibility

The state or fact of having a duty to deal with something or of having control over someone, often associated with being accountable for one’s actions or tasks.

Johari Window

Johari Window is a psychological tool used to help individuals and groups understand their relational dynamics by categorizing knowledge of oneself and others into four quadrants: open, hidden, blind, and unknown.