The Goal(s)of Online Help Is/are to

question 21

Multiple Choice

The goal(s) of online help is/are to

• A)help the user complete a task.
• B)provide information to get to selected Web sites of your choice.
• C)provide training tools.
• D)A and C

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Definitions:

Temperament Traits

Traits that describe our general behavioral style in responding to our environment.

Emotional Tone

The underlying mood or atmosphere conveyed by an individual's actions or the environment.

Ability Traits

Traits that describe our skills and how efficiently we will be able to work toward our goals.

Factor Analysis

A statistical technique that explains the variance among observed, correlated variables by a smaller set of unobserved variables, known as factors.