You Are in a Traffic Jam and Are Not Able

question 68

Multiple Choice

You are in a traffic jam and are not able to discern the cause of the delay. While waiting you observe the behaviour of the individuals in the cars around you. The angry woman is honking her horn. The narcissistic man is carefully combing his hair. A patient girl is sitting back calmly listening to music. And you're thinking your analytic skills are going to make you a great psychologist! The variety of behaviours being exhibited by the
Drivers in this situation are most likely due to

• A)your misinterpretation of the situation.
• B)the ambiguity of the situation.
• C)the different cars the drivers own.
• D)the differences of drivers' personalities.

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Definitions:

Balanced Scorecard Approach

A strategic planning and management system that organizations use to align business activities to the vision and strategy, improve internal and external communications, and monitor organizational performance.

360-Degree Evaluation

A performance evaluation done by different people who interact with the employee, generally on forms compiled into a single profile for use in the evaluation meeting conducted by the employee’s manager.

Learning

The process of acquiring new understanding, knowledge, behaviors, skills, values, or preferences through study, experience, or teaching.

Performance Standards

Benchmarks or expectations defined by an organization against which the performance of its employees is measured.