Which of the Following Is Not a Fundamental Difference Between

question 3

Multiple Choice

Which of the following is not a fundamental difference between manufacturing and service operations?

• A)Perceptions of performance and quality are more important in services.
• B)Many services demand high levels of contact between the operations and ultimate customer.
• C)Services are associated with higher levels of customer loyalty.
• D)The inability to store services can create problems with capacity management.

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Definitions:

Wider Selection

A broader array of choices or options available in a specific context, such as products, services, or goods.

Price Inelastic

Describing a situation where the demand for a product does not significantly change with a change in the product's price.

Price Elastic

A measure of how the quantity demanded of a product or service changes in response to a change in its price.

Sales Volume

The total quantity of goods or services sold within a specific period, often used as an indicator of business performance.