Innovation Can Take Many Forms

question 8

Multiple Choice

Innovation can take many forms.Running a hospital booking system which reduces patient waiting time is an example of which kind of innovation?

• A)Process
• B)Product
• C)Position
• D)Paradigm

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Definitions:

"You" Statements

Communications that focus on the person being spoken to, often used to express feelings or make observations without assigning blame, but can also lead to defensive reactions if perceived as accusatory.

Self-determination

The right or ability of people, especially nations or groups, to shape their own destiny without external compulsion or interference.

Empathy

The ability to understand and share the feelings of another person.

Attentive Listening

The practice of listening actively with all senses, as a sign of respect and interest in what the speaker is saying.