Most Sales Managers Recognize That, with Regard to Experienced Sales

question 51

Multiple Choice

Most sales managers recognize that, with regard to experienced sales personnel:

• A) Little effort is needed since they are experienced
• B) Market dynamics allow these salespeople opportunities to control their sale techniques
• C) Training is never-ending
• D) Product lines rarely change so experienced salespeople rarely need to change
• E) They continually train each other, minimizing the need for formal training

---

Definitions:

Spotlight Effect

The tendency to overestimate the extent to which our actions and appearance are noticed and evaluated by others.

Negative-emotion Words

Words that convey or evoke feelings of sadness, anger, fear, or other negative emotional states, often analyzed in psychological studies of emotion and language.

Big Five

represents a model outlining five broad dimensions of personality traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism, used to describe human personality.

Neuroticism

An attribute of someone's personality distinguished by their tendency towards fluctuating emotions, nervousness, a moody disposition, anxiety, and feelings of gloom.