Results Indicating That Demographic Factors Account for Less Than 5

question 70

Multiple Choice

Results indicating that demographic factors account for less than 5 percent of the difference in performance among salespeople:

• A) Imply that sales managers should hire more women
• B) Refute the conventional wisdom espoused by some sales managers in the past
• C) Suggest that managers should hire taller and attractive salespeople
• D) Confirm the idea that lifestyle is less important than gender
• E) None of the above

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Definitions:

Active Listening

A communication technique involving fully concentrating, understanding, responding, and then remembering what is being said.

Pancreatic Cancer

A type of cancer that develops in the tissues of the pancreas, an organ in the abdomen that aids in digestion and blood sugar regulation.

Kübler-Ross

A model outlining five stages of grief (denial, anger, bargaining, depression, acceptance) proposed by Elisabeth Kübler-Ross.

Stages of Grief

A framework that outlines the series of emotional stages experienced by someone who has lost a loved one, including denial, anger, bargaining, depression, and acceptance.