Close Supervision of the Sales Force by the Sales Manager

question 50

Multiple Choice

Close supervision of the sales force by the sales manager has been referred to as a two-edged sword because it:

• A) Reduces both role conflict and role ambiguity
• B) Requires the boundary-spanning salesperson to please both internal and external stakeholders
• C) Helps reduce role inaccuracy while increasing role ambiguity
• D) Improves sales force performance while using up a huge amount of the sales manager's time
• E) Encourages linkage role inaccuracies while increasing motivation levels

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Definitions:

Despondent

A state of feeling profound hopelessness, dejection, or despair.

Psychological Issues

Mental health challenges that affect mood, thinking, and behavior.

Coping

The use of strategies to manage stressful or difficult situations, emotions, and thoughts in an attempt to maintain psychological well-being.

Reminiscence

The act of recalling past experiences or events, often used as a therapeutic technique in the care of individuals with dementia.