Which of the Following Statements About the Salesperson's Role in the Organization

question 20

Multiple Choice

Which of the following statements about the salesperson's role in the organization is true?

• A) Role is defined by the expectations and demands communicated by members of one's own role set, by the personal perceptions of those expectations and demands, and finally by the personal behavior of the individual
• B) What salespeople think they should be doing has less impact on their actual performance than what management and company say they should be doing
• C) A role set represents the activities and behaviors of any person that occupies a position in an organization
• D) Role ambiguity occurs when a salesperson inaccurately perceives the demands being placed on him
• E) A salesperson who is unsure of how her customers are evaluating her performance is experiencing role conflict

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Definitions:

Tax Payments

Tax Payments are the compulsory financial charges or levies paid to the government by individuals, businesses, or other legal entities to fund public expenditures.

Non-operating Income

Non-operating Income is the income earned from non-core business activities, including one-time events or earnings from investments, that does not derive from the company's primary business operations.

Operating Income

Operating income is the amount of profit realized from a business's core operations, excluding taxes and interest expenses.

Negative Net Cash Flow

A situation where a company's outgoing cash exceeds the incoming cash during a specific period, indicating potential financial trouble.