After Talking with His Manager, a Salesperson Thought He Was

question 45

Multiple Choice

After talking with his manager, a salesperson thought he was supposed to be spending about 20 percent of his time prospecting and qualifying new customers. The manager actually wants him to spend 50 percent of his time on finding new customers. The salesperson is experiencing:

• A) Job demotivation
• B) Role inaccuracy
• C) Role ambiguity
• D) Task incompatibility
• E) Role conflict

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Definitions:

Cellular Receptor

A protein molecule on the surface or inside a cell that binds to specific substances, triggering a response in the cell.

Antidiuretic Hormone

A hormone also known as vasopressin that regulates water balance in the body by reducing the excretion of water in urine.

Erythropoietin

A hormone produced mainly by the kidneys that stimulates the production of red blood cells in response to low oxygen levels in the tissues.

Oxytocin

A hormone and neurotransmitter involved in childbirth and breast-feeding, also associated with empathy, trust, sexual activity, and relationship-building.