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Dave,a graduate student,has difficulty talking to groups.Unfortunately,he has chosen a career in which he must speak to large groups of people.The night before a presentation,he tosses and turns,and the resulting lack of sleep makes the situation worse.When he makes a presentation,he often becomes confused and stumbles over his words.As a result,he feels worthless and miserable.Which two criteria of abnormal behavior are most useful in analyzing this case?
Impression Management
The process by which individuals attempt to control the impression others form of them, especially in social contexts and professional environments.
Manipulate
To skillfully handle, control, or use something, often with the connotation of doing so in an unfair or deceitful manner.
Control
The capacity to sway or control how people act or how situations unfold.
Positive Pygmalions
The effect of higher expectations by leaders or teachers leading to improved performance among their students or subordinates.
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