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Source Perrier S.A., the supplier of Perrier bottled water, recalled 160 million bottles of water after traces of a toxic chemical was found in 13 bottles. The recall cost the company $35 million and $40 million more was lost in sales. Even though the chemical was not harmful to humans, the president of the company believed it was his duty to remove "the least doubt, as minimal as it might be, to weigh on the image of
The quality and purity of our product." This exemplifies:
A Shock
A sudden and unexpected event that disrupts the stability or continuity of a system, often prompting significant changes or adaptations.
Organizational Alienation
A state wherein employees feel estranged or disconnected from their work and the organization, often leading to a lack of engagement and productivity.
Mergers And Acquisitions
The process of consolidating companies or assets through various types of financial transactions.
Self-Identity
An individual's conception and expression of their own individuality or group affiliations, such as cultural identity or personality.
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