Examlex
When BellSouth made plans to increase its presence in the lucrative Latin American market, some of its employees decided BellSouth needed to acquire the rest of Telefonia Cellular de Nicaragua, one of its subsidiaries in Latin America. To do so,
They paid a substantial sum to the wife of a Nicaraguan legislator who was responsible for legal changes that were needed to allow Telefonia to become completely owned by BellSouth. This payment was in direct violation of U.S. law, and BellSouth had to pay a hefty fine and divest itself of its illegal acquisition. In which phase of the strategic
Marketing process did the BellSouth strategy fail?
Account Penetration
The process of deepening relationships with existing customers by selling more products or services.
Transactional Relationship
A business relationship focused primarily on the exchange of goods or services for payment, with little personal connection.
Distinct Component
a unique and identifiable part of a larger system or product, which serves a specific function and is often necessary for the overall operation or effectiveness.
Sales Call
A communication, either via telephone or face-to-face, initiated by a salesperson towards a potential or existing customer with the objective of making a sale.
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