All of the Following Are Examples of a Behaviourally Related

question 111

Multiple Choice

All of the following are examples of a behaviourally related sales objective, except:

• A)to improve selling skills
• B)to provide a lower level of customer service
• C)to increase product knowledge
• D)to improve communication skills

---

Definitions:

Mother

A female parent or guardian who provides care, protection, and guidance to her offspring.

Defence Mechanisms

Psychological strategies brought into play by the unconscious mind to manipulate, deny, or distort reality in order to defend against feelings of anxiety or unacceptable thoughts and feelings.

Psychoanalytic Manoeuvre

A technique used in psychoanalysis to explore the unconscious motives behind one’s behaviors and thoughts.

Repression

A defense mechanism identified in psychoanalytic theory where unpleasant thoughts, memories, or desires are unconsciously pushed from conscious thought.