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Alex is conducting a presentation with a new prospect who speaks quietly and prefers to use his hands when describing what they need. When Alex begins to mirror this prospect, he is demonstrating:
Universal Facial Expressions
Universal Facial Expressions refer to facial expressions that are recognized across different cultures as conveying the same emotions, including happiness, sadness, anger, surprise, fear, and disgust.
Disgust
An emotional response of revulsion to something considered offensive, distasteful, or unpleasant.
Fear
An emotional response to perceived threats or danger, causing physiological and behavioral changes.
Contempt
A feeling of disdain or scorn towards something or someone considered to be worthless or inferior.
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