Jim Is Waiting in Line at the Bank for 20

question 155

Multiple Choice

Jim is waiting in line at the bank for 20 minutes. When he gets in front of the teller, he asks to deposit the business cheques. The bank teller tells him that in future, he can deposit his cheques faster using the deposit feature in the bank's mobile app. This example illustrates which change in the retailing environment?

• A)Faster retailing.
• B)Travel retailing.
• C)Mobile retailing.
• D)Innovative retailing.

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Definitions:

Information Filtering

The process of sifting through and reducing the volume of information available to focus on the most relevant or important details.

Informal Communication

The exchange of information, thoughts, or messages in an unofficial capacity, often through social interactions or casual means.

Climate for Voice

The organizational environment that encourages or discourages individuals from expressing ideas, opinions, and concerns.

Direct Supervisors

Individuals who have immediate authority over other employees in an organizational structure, responsible for managing day-to-day activities and performance.